FAQs

     1) How it works? 

Choose a date, location, colors/theme and  a package. All our packages are designed to be hassle free. On the day of your experience we Set up & Style, check everything is in order and leave to let you and your party enjoy your celebration. We then return to pack down and clean up. 

2) How long in advance should I book ?

We Request you book your picnic at least 2 days in advance. If you have a last minute booking please call or text for immediate response we will do our best to accommodate you.

3) Where are you located? 

We are located in Plano, Texas  and serve all surrounding cities, if you are further than 10 miles from our home base a travel fee apply.

     4) Is a deposit required?

     Yes a small deposit is required at time of booking to reserve your date & time.

5) When is  the remain balance  due?

The remainder payment is due 24 hours  before your scheduled picnic, if you book 48 hours/2 days before picnic full payment will be due.

6)  What kind payment do you accept?

We accept Zelle or cash.

7) Can I reschedule my picnic?

If you need to reschedule your picnic please contact us 72 hours before your scheduled picnic. 

8) What's the policy regarding rainy day?

Weather is out of our control, we will be monitoring  it the days leading up to your scheduled picnic and if needed we will reschedule your picnic or set it up indoors. ( please have a back up plan for an indoor picnic)

9) What can I do if I need to leave early?

You are responsible for ALL picnic items until we arrive to clean-up. If for some reason you wish to leave early or end your picnic early you must notify us by phone call or text  30 minutes in advance.

10) What if my party or me are running late for my picnic?

If you are late to your picnic, unfortunately we will not be able to extend your picnic time, we have others clients to attend. If you are more than 30 minutes late we reserve the right to pack up your picnic and not reschedule or refund you. 

11) What if I brake something?

 Client agrees to exercise all due care in caring for, and preserving the property of Glam and Magic Luxury Picnic and Events'  inventory. Clients shall remain responsible for all loss or damage to inventory, up to and including actual replacement value for each missing or damaged item per cost. Normal wear will not be charged. 

12) What if I need to reschedule my picnic on the date of it?

If you decide to reschedule on day of your picnic the rescheduling fee is $100.

13) Can I bring an extra person ?

Yes you definitely can add a person to your party at a charge but we request you inform us in advance so we can provide the correct amount of seating,  plates, napkins, glasses...

14) Is alcohol permitted?

It is the responsibility of the client to check alcohol laws of any venue or public space being used for one of our picnics. We do not offer alcoholic beverages and are not held responsible for those who bring those items to their picnics  

15) Do you serve food?

No, we do not offer food at this moment/

16) Can I bring my own food? Snack?

Yes, of course.

17) Can I light up the candles?

No, the  candles are just for the tablescape decorative effect. We strongly discourage the parties to lit up candles to avoid potential risk of fire.

If you have any other question don't hesitate  to contact  Dallas Luxury Picnic and we'll be glad to answer them.

18) What's the best and fastest way to contact you?

Call or text is the best and fastest way.

19) Who's the best Luxury Picnic company near me?

We are proud to say that Dallas Luxury Picnic is the best Luxury Picnic in DFW.

20) What makes Dallas Luxury Picnic the best luxury picnic?

     Here's a list of what makes us the best company

100% Satisfaction: We have had 100%  satisfaction with every picnic experience.

 Punctuality: Always on time, ensuring a seamless and enjoyable picnic.

Excellent Communication: Easy and efficient communication with clients, ensuring their needs and preferences are understood and met.

Competitive Pricing: Offering the best value for the exceptional service provided.

Consistent Over-Delivery: Going above and beyond expectations to exceed customer satisfaction.

Customization Options: Tailoring picnics to individual preferences.

High-Quality Inventory: Using the best inventory for an outstanding picnic experience.

Attention to Detail: Meticulous planning and execution, paying close attention to every aspect of the picnic setup and service.

Exceptional Service: Delivering unparalleled service from start to finish, ensuring every client feels special and well-cared for.

Memorable Experiences: Creating unforgettable moments and memories for clients and their guests to cherish.

21) is there more photos and videos?

Yes, you may find most updated photos and videos in our Instagram page @dallasluxurypicnic